Helping banks to level up their digital capabilities

From implementing new digital products to improving operational efficiency and turning the culture into innovative
Efficiency gains & 
Cost savings
High development security
Real performance
in a shot time
Years of Banks'
Digitalization Journey

What do we offer?

Digital bank transformation

We specialize in providing comprehensive Digital Bank Transformation services that empower financial institutions to embrace the digital era and secure their position as industry leaders.

Our approach involves a strategic and phased process, ensuring a smooth transition from traditional banking practices to a digitally-driven ecosystem.

Start Project 6 month 5 years
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Digital bank transformation

1
Strategic Planning
Development of a clear vision and strategy
2
Customer Journey Mapping
Understanding of the customers' needs, habits, and preferences to enhance the customer experience
3
Digital Capability Assessment
Assessing the bank's current digital maturity and identifying gaps in digital capabilities
4
Technology Selection
Based on the gaps identified, selection of the right technologies that align with transformation strategy
5
Data Strategy
Implementing of robust data strategy to ensure the leverage the power of data
6
Operational Transformation
Streamline and automate their business processes to reduce costs, improve efficiency, and enhance customer service
7
Culture and Change Management
Digital transformation requires a shift in organizational culture
8
Cybersecurity Strategy
Enhancing the cybersecurity security to prevent cyber threats
9
Implementation and Execution
Implement the digital transformation strategy, involving the rollout of new systems, tools, processes, and cultural changes
10
Continuous Monitoring and Improvement
Digital transformation is not a one-time process but a continuous journey
11
Innovation and Scalability
Foster a culture of innovation, experimenting with new digital solutions, and scaling successful initiatives

Get Results Quickly

We understand the need for prompt and effective solutions in today's fast-paced banking landscape.

That's why we offer Get Results Quickly, a specialized service that delivers rapid and targeted solutions to address specific digital challenges faced by banks.

Start Project From 2 month 6 month
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Get Results Quickly

1
Business priorities identification:
Together, we identify the bank's priority areas, such as retail or corporate sector development.
2
Key performance indicators (KPIs) determination:
You provide us with the main metrics that will drive the selected business areas, such as the number of loans, deposits, credit cards, transfers, currency exchanges, and other relevant indicators.
3
Understanding growth objectives:
We request information on how the bank defines growth. For example, if the goal is to achieve a 30% growth in the retail sector and 150% in the corporate sector, we clarify the strategies and methods you plan to use to achieve these objectives.
4
Competitor analysis:
We conduct a thorough analysis of your competitors to understand their strategies and operations. This helps us identify gaps between your bank and competitors in terms of business approaches and user experience. By identifying these gaps, we can determine opportunities for improvement.
5
Focus selection:
We jointly choose a specific indicator to work on in order to achieve the desired goals.
6
Solution development:
We propose tailored solutions that will enable you to achieve your goals. This may involve implementing new products, modifying existing ones, optimizing processes, and implementing other measures.
7
Budget and metrics alignment:
We align the budget for implementing the proposed solutions and establish metrics to evaluate their effectiveness. This allows us to measure progress and determine how successfully the set goals are being achieved.
8
Solution development and launch:
We work closely with your team to develop and launch the customized solution for your bank. This includes developing the necessary software, conducting testing and quality assurance, and ensuring a smooth implementation process.

Our solutions

Online KYC and Onboarding

Security & Anti Fraud Engine

NPS – Customer Satisfaction Multichannel Measuring Tool

Internet and Mobile Banking

Banking Chatbots

International Money Transfers on Digital Channels

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Why choose us?

At Itera Research, we possess a deep understanding of your customers that surpasses your own insights.

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  • We understand your customers better than you do
  • We possess a deep understanding of your customers’ needs, behaviors, and how to effectively cater to them
  • We have expertise in specific channels and business models
  • We know pre-built tools and libraries for speed and efficiency
  • We unlock your digital transformation potential
Cases
Experts' Insights
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